Member Weblog: Hemp And CBD Customer Insights


By Stephen J. Gongaware, Sr. Vice President of Enterprise Improvement at Management Science Associates, Inc. (MSA)

Hemp CBD became the quickest increasing CPG item in 2019, following its legalization in the Farm Bill of December 2018. Customers show wonderful interest in its use for wellness, overall health &amp beauty applications and for pets. Its several distribution channels need integrating comfort retailer and shipment information not essential for most dispensary goods.

In U.S. Comfort Shops, total sales of CBD have enhanced 168% in the very first half of 2019 when typical weekly dollar sales enhanced by 235%. 

The larger income development accompanied CBD content material per package escalating from 100mg on January five, 2019 steadily to more than 350mg on July 20, 2019, soon after obtaining peaked briefly in June 2019 close to 450mg per unit. See graph under.

Mg CBD per SKU at Retail

Healthcare Circumstances Treated with Cannabis

Discomfort relief is the significant purpose cited as a health-related situation for cannabis use, followed by nausea, PTSD, muscle spasms, IBD and opioid addiction as observed in the following table:

Supply: Customer Study About Cannabis


Cannabis and Opioid Use Disorder

Of unique note is the increasing quantity of customers utilizing Cannabis to treat Opioid Use Disorder (OUD). As of August 2019, seven states have authorized health-related cannabis for treating OUD: PA, NY, NJ, NM, MO, IL &amp CO. Twenty-one particular research (2009-19) show the impact of cannabis on assisting opioid customers to lessen or do away with the use of opioids to treat discomfort. NFL experienced athletes have withdrawn from utilizing opioids soon after they retire, with the help of CBD and/or adult cannabis.

Customer Acquire Drivers of OTC Hemp CBD

The major customer drivers of OTC Hemp CBD are discomfort relief, lowering anxiousness and assisting sleep, as shown in the following graph.

Cannabis Solution Composition and Patient Outcomes

More than the previous numerous years, advances in technologies have drastically enhanced the prospects for cannabis growers, processors, and dispensaries to give health-related cannabis goods to sufferers that efficaciously treat the health-related circumstances and alleviate the incapacitating symptoms that they endure. 

Pre-clinical scientific analysis is figuring out the physiological effects of person cannabinoids and terpenes on precise health-related circumstances and symptoms. Mobile apps are enabling the systematic querying of sufferers about the efficacy of precise cannabis strains and goods in alleviating symptoms and circumstances. 

Collectively, these advances and other health-related analysis are producing volumes of proof to which human and artificial intelligence will be applied to create insights for use by sufferers and health-related researchers, growers, and processors in formulating goods producing newer therapeutic possibilities. Sufferers are currently producing informed choices that boost individualized therapy of health-related circumstances progressively more than time due to CBD getting an authorized more than-the-counter customer item. 

Sophisticated Customer and Patient Targeting to Strengthen Marketing and advertising and Healthcare Outcomes

Customer attitudes, perceptions, and usage in neighborhood markets generate richer, a lot more actionable insights from buyer segments, producing sophisticated excellent scores and indices for scoring very first-celebration internal information.

Cannabis customer information is employed for strategic and tactical item improvement, applications like:

  • Industry Architecture: differentiating dimensions of item type and brand option
  • Crucial Motives for Use and Acquire
  • Affinity with Media, Channel, and other Solution Categories

Numerous correspondence evaluation of hundreds of customer survey category concerns is employed to recognize dimensional distinctions and variations among clusters. These essential spatial dimensions for segmentation illuminate essential differentiators, for use in innovation/new goods, brand approach, advertising and marketing execution, and digital media techniques.

Build Target Profiles

Merging cannabis customer information with basic customer information such as Monetary, Healthcare, Restaurants, Grocery/Drug Shops, and Media usage &amp exposure for each and every respondent facilitates creation of new customer segments.

Utilizing zip code identified respondent level information, the above Target Profile clusters can be integrated with other marketplace and first–party information to prioritize personalization, improve brand positioning, inform messaging, new buyer advertising and marketing &amp acquisition efforts, and multi-touch attribution databases.

Mr. Stephen J. Gongaware is Sr. Vice President of Enterprise Improvement at MSA (Management Science Associates, Inc.), a privately held diverse information and facts technologies improvement and service firm that for more than 50 years has supplied revolutionary options inside its 3 core competencies of evaluation, technologies and information management. He has played a significant part in building and managing numerous MSA companies in addition to his concentrate because 2014 on the health-related worth of cannabis for potential sufferers, starting with CBD and 20 other nonpsychedelic cannabinoids then measured by major edge test labs. Other companies he’s produced and managed at MSA in the final 20 years incorporates solutions to create/marketplace pharma “rare disease” options, and MSA Casino Gaming options enhancing operation of slot floors, player satisfaction and also lead clever telephone and sports book revolutionary projects with six of the Major 10 international casino operators and with numerous significant gaming gear suppliers.

Prior to joining MSA, Mr. Gongaware was CEO of NetworkNext, an revolutionary national marketing firm R&ampD Director at Cellomics, Inc. exactly where he was awarded US Patent #US6365367 and an Electrical  Engineer at Westinghouse Electric Corp.  He received his BSEE degree from University of Pittsburgh in 1992 and his MBA from its Katz College of Enterprise in 1995.

MSA is an Analytics firm with Large Information integration capability incorporated in 1963 to concentrate on enhancing government and management choices. MSA has 800+ pros with knowledge in information science &amp AI, computer software improvement, test advertising and marketing, information management and management consulting and several of its innovations have turn out to be market-common options. MSA has served more than 70 Fortune 500 Buyers/Consumers in the CPG, Media, Metals, Life Sciences &amp Pharma, and Casino Gaming &amp Sports Betting industries. It has been engaged in cannabis analysis because 2013 with the purpose of offering the cannabis market related solutions to what has been now supplied to the CPG, Steel, Tobacco, Casino Gaming, and Pharma industries for a lot more than 50 years.


Latest posts